AGI - Privacy Policy

Last modified: June 30, 2020

Your privacy is very important to us and we are committed to protecting it. This Privacy Policy describes how Analytical Graphics Inc. (“AGI”) collects, uses, and shares your personal information, whether collected through our websites, by using our products or services, by attending or signing up for our events, or by other means.

We reserve the right to update this Privacy Policy over time and such updates will be posted on this page. Where we hold or process your personal information, we will take appropriate measures to inform you of any changes that materially impact your ability to exercise your privacy rights. We encourage you to review this Privacy Policy periodically to remain informed.

1. Types of information we collect and why

Note that in addition to the information that we collect from you directly or indirectly, we sometimes receive information about you from other sources, including third parties, business partners, affiliates, service providers, or publicly available sources.

2. How do we use the information?

In addition to the uses described above, we use your personal information in the following ways:

3. With whom do we share the information?

4. Security

While no methods of transmission over the Internet, or method of electronic storage is fully secure, and we cannot completely ensure, warrant and guarantee the security of your personal information, we take reasonable measures to protect your information from loss, misuse, unauthorized access, alteration, disclosure, or destruction. All personal information is protected using appropriate physical, technical, and organizational measures. We also use reasonable efforts to prevent unauthorized, third-party access to personal information, of the information that you transmit, and you agree that you do so at your own risk. In the event that we are required by law to inform you of any breach of personal information, we will do so according to the laws and regulations that apply.

5. Data Integrity and Access to Your Information

We rely on you to update and correct your personal information. Some of our websites allow you to modify your account profile. If you want to access the information that is collected about you or believe that any of the information needs updating, correcting, amending, or deleting, please sign in to your profile to edit it at any time or contact us at privacy@agi.com. You can also contact us at the aforementioned address to access the personal information that is not be accessible from your account. Once we have authenticated your identity, we will correct our records upon verification of the requested change. We may decline to process requests that are frivolous, jeopardize the privacy of others, are extremely impractical, or when allowed by law.

6. Retention Period

Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this policy unless longer retention is required or permitted by law. We will decide to delete your data if we believe that it is incomplete, inaccurate, or if we no longer need it. When we delete your personal information, it will be removed from our active database but it could remain in archives where it is not practical or possible to delete it. Furthermore, we will keep your information as needed to comply with our legal obligations, resolve disputes, and/or enforce any agreements.

If you elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable duration from the date that you last expressed interest in our content, products, or services. We retain information derived from cookies and other tracking technologies for a reasonable duration, and in accordance with our internal retention policy, from the date that such information was created.

7. Children Under 13

AGI does not knowingly or intentionally collect personal information from children under the age of 13. If it comes to our attention that you are under 13, we will terminate your account and take reasonable steps to delete the personal data that you have shared with us. You can also contact us to request deletion if you believe that we have inadvertently collected information about a child under the age of 13.

8. Notice to EU/UK/Swiss Users

This section applies to you only if you are in the European Economic Area (“EEA”) or the United Kingdom or Switzerland.

Permitted Purposes for Processing Information

We process your personal information for a variety of permitted purposes, including:

International Transfer of Information

Your personal information is processed in the United States and other countries, where we have offices, servers, and resellers, where privacy laws may be less stringent than the laws in your country and where the government courts or law enforcement may be able to access your information. By submitting your personal information to us, you agree to the transfer, storage, and processing of your information. Where possible AGI takes steps to treat personal information using the similar privacy principles that apply pursuant to the law of the country in which we first received your information. With respect to transfers originating from the EEA to the US and other countries, we implemented Standard Contractual Clauses approved by the European Commission and other appropriate solutions as required and permitted by Art. 13(1)(f), 46 and 49 of the GDPR. AGI may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security, law enforcement, or other public interest requirements.

Your Rights

If you are in the EEA, you have the following rights with respect to your personal information, under specific circumstances:

Please note that all requests will require verification of your identity, which may require disclosure of additional personal information. Furthermore, we may not be able to comply with your request in certain circumstances, especially if unfounded or excessive. If you wish to exercise these rights, please email us at privacy@agi.com. For further details about your privacy rights under GDPR, please visit: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens/my-rights_en

9. Other International Users

AGI is headquartered in the United States and agi.com is hosted in the United States. If you are an international visitor, you should be aware that by providing your personal information, you are: (i) permitting the transfer of your personal information to the United States, which do not have the same data protection laws as the country in which you reside; and (ii) permitting the use of your personal information in accordance with this Privacy Policy.

10. Notice to California Resident Users

This section applies to you only if you are natural person, or a household of natural persons, residing in California, pursuant to the California Consumer Protection Act of 2018. Upon authentication of your identity, under specific circumstances, you may have the right to:

Categories of Personal Information Collected

The table below indicates the categories of personal information we collect and transfer in a variety of contexts. This table includes the personal information of business customers and leads, job applicants, as well as employees. So, all categories of personal information will not directly apply to you.

Categories of Personal Information
Information collected by AGI?
Categories of 3rd parties to whom Personal Information may be disclosed
Audio, electronic, visual, thermal, olfactory, or similar information
Service Providers
Bank account number
Service Providers
Biometric information
Characteristics of protected classifications (e.g., age, sex, race, ethnicity, physical or mental handicap, etc.)
Service Providers
Commercial information (e.g., products or services purchased, or other purchasing or consuming histories or tendencies)
Service Providers, Business Partners, Affiliates
Credit card number / Debit card number
Service Providers
Driver’s License Number / State ID
Service Providers
Education
Service Providers
Electronic network activity (e.g., browsing history)
Service Providers
Email address
Service Providers, Business Partners, Affiliates
Employment
Service Providers, Business Partners, Affiliates
Employment history
Service Providers, Affiliates
Geolocation data
Service Providers
Health insurance information
Service Providers
Identifiers (e.g., name or alias)
Service Providers, Business Partners, Affiliates
Insurance Policy Number
Service Providers
Medical information
Service Providers
Online identifier (e.g. IP address)
Service Providers, Business Partners, Affiliates
Other financial information
Service Providers
Passport Number
Service Providers
Postal address
Service Providers, Business Partners, Affiliates
Signature
Service Providers
Social Security Number
Service Providers
Telephone Number
Service Providers, Business Partners, Affiliates
Transaction information
Service Providers, Business Partners, Affiliates

Exercising your Rights

California Residents can submit a verifiable consumer request to us to exercise their rights either by calling our toll-free number or by emailing us at the contact information below. You can only make a request twice within a 12-month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify your identity (or that of an authorized representative) and to properly understand, evaluate, and respond to it. You can use an authorized representative to submit the request on your behalf if you provide them with written permission signed by you, which must be submitted to us. If we cannot verify your identity from the information we already have, then we may request additional information that will only be used to verify your identity and will be deleted after processing your request. If with the information you have provided we cannot verify your identity with a reasonable degree of certainty and within a reasonable time, we will neither provide you with access to personal information nor allow you to delete the personal information, and will close the case of your request. You are free to reopen a case if you are ready to verify your identity. Making a verifiable request does not require you to create an account with us. Please note that all requests will require verification of your identity, which may require disclosure of additional personal information. Furthermore, we may not be able to comply with your request in certain circumstances, especially if unfounded or excessive.

For further details about your privacy rights under the CCPA, please visit: https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201720180SB1121

Requests for Household Information

If you make a request for personal information about a household, and you have a password-protected account with us, we may process these requests for you. If you make such request and do not have a password-protected account with us, we may not process your request unless all of the following conditions are met:

Response and Timing

We endeavor to respond to your request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Opting out

AGI does not sell your personal information, however, we may disclose your personal information to our service providers, business partners and affiliates as explained above.

Other California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us an email to the contact information provided below.

11. Data Breach

If a data breach occurs, that is likely to result in a high risk of adversely affecting your rights and freedoms, or where the unauthorized acquisition of computerized data compromises the security, confidentiality, or integrity of your personal information, we will inform you of this, as required by law, without undue delay, or within the period specified under applicable law. Where legally permitted, this notification will be made via email, post, or telephone.

12. Contact Information

If you have any questions, comments, complaints, or would like to submit a request, please contact us at:

Analytical Graphics, Inc.
220 Valley Creek Blvd
Exton, PA 19341
Email: privacy@agi.com

1-800-220-4785